This release expands multi-panel support with site-level insights, and adds a new Weekly period across all Insights screens.
Site-level insights
If you have more than one panel, you can now view combined usage, cost, and solar data across your whole site, not just one panel at a time.
Open the app and tap on an Insight card to access usage, cost, or solar insights
Use the filter menu to switch between individual panels or view the data of all panels
Note: The data displayed on your home screen corresponds to the panel you have selected in the app. Currently, you can only view the entire panel data in the insight view.
Weekly period
There's now a Weekly view in Usage, Cost, Solar, and Usage Breakdown. It shows a 7-day window with a daily average in the context of the current week, and adapts to your device's week-start setting.
This release introduces support for multiple panels at the same property. We've reorganised Settings so you can now manage your address, ICP, and panels in one place.
How it works
To connect to more than one panel:
Open the app and navigate to Settings → Property details
Look for the panels section and tap the “+” button
Connect to your panel through the regular connection flow
You’ll see a new panel will be added in the Panels section on the Property details screen
You can customise panel names for easy identification by going to Panel → Panel name.
Once you have linked all your panels, switch between them by tapping the panel switch icon in the home screen header.
Note: You won’t be able to easily switch panels in insights or see aggregated data yet, but this is coming soon.
Managing your address and ICP
Keep your property details up to date for accurate energy tracking and billing integration.
Navigate to Settings → Property Details
Tap “Update Address” to modify your property address
Your ICP (Installation Control Point) or NMI (National Metering Identifier) will auto-populate based on your address
If needed, you can enter your ICP/NMI manually for more precise matching
Tap the info button in the ICP/NMI screen to learn more about what these numbers mean
Tip: Your ICP or NMI appears on your electricity bill. Having the correct details helps with energy plan integration and cost tracking.
Insights
It’s now easier to navigate between periods on insights and to move back and forward in time.
Drill down into periods: When viewing yearly or monthly insights, select a bar on the chart, then tap the date label below the value to navigate to that specific period for detailed analysis.
Navigate with floating buttons: Use the new floating navigation buttons to quickly move between time periods without returning to the calendar picker.
Install and configure panels offline by downloading panel data before you're on-site. Certified electricians can now download panel data ahead of time and work on-site without needing mobile internet.
About Trade offline
Trade Offline is available to Basis certified electricians only.
Downloaded panel data expires after 48 hours, so plan your install accordingly.
You'll receive a push notification 2 hours before your panel data expires, giving you time to re-download while you still have internet.
While offline, some features are disabled — including account management, help portals, and site address/ICP lookup.
Before installation
Download the panel data while you still have internet access. To download a panel, enter its serial number by scanning the barcode on the physical panel box. Ensure you have access to the box before heading on-site. Alternatively, you can enter the serial number manually. Once downloaded, your panel data will be available offline for up to 48 hours.
Note: If your data expires, you can re-download it by adding the serial number again.
During installation
Perform your installation and configure the panel as usual. Remember that some features, such as account management, help portals, and entering the site address/ICP, will not be available.
Important: During installation, make sure your phone's Wi-Fi is turned on in Settings, even if you're not connected to a network. The panel will create a temporary Wi-Fi network that the app connects to automatically.
After installation
Keep the app running in the background to automatically sync your offline installation when you reconnect. Any bug reports or feedback submitted while offline will be sent automatically upon reconnection.
Note: If you force-quit the app without syncing the update, you will receive a notification to confirm whether you have completed the panel installation.
Firmware updates have just got better. With Bluetooth connectivity and real-time feedback, the app can now detect button presses during installation and guide you through each step more effectively.
Before updating
The update has two steps: downloading and installing.
You can download the update from anywhere - you don't need to be at home. Once the download is complete, we'll notify you so you can move on to installation when you're ready.
To install, you'll need to be at home and near your panel to physically press a button on it. We recommend only starting the installation when you're there and ready to complete it.
Downloading a firmware update
When there is a firmware update available, you'll be notified and prompted in the app. To start the download press 'Download'. This takes a few minutes and it can take longer depending on your internet connectivity. We'll notify you once the download is completed.
Installing a firmware update
To install the firmware, the panel needs to be rebooted. We'll guide you through the steps, and you will trigger the update by pressing a small button on the panel.
Here are a few key things to note before you install:
Circuits on standby will turn on
You need to be at home and close to your panel
Ensure you are connected to the internet
Check that Bluetooth is turned on in your phone's settings
Your home and appliances will lose power during the update, as the panel will reboot
Routines will reset, and the circuits in a routine will turn on
Tip: The Bluetooth icon in the top left indicates the Bluetooth status. If connected, it appears blue. If disconnected, it appears greyed out.
First button press
Press the button once. At this step, the panel and circuits will turn off, causing your house to lose power for a few seconds.
As soon as you press the button you'll note a loading state appear on the bottom of the screen indicating the app is recognising the button press. You'll see the step progress to a check confirming that the button was pressed.
Second button press
Press the button once more. The panel and circuits will turn back on, and your house and appliances should power up.
Completing the update
The panel is confirming the update and getting back online. No action is required from you, simply wait and stay close to the panel while the update is completed.
Your Wi-Fi router will take some time to start up now that power has been restored. It may take a few minutes for your internet connection to be restored and the panel to reconnect to the app.
Tip: Keep an eye on your phone’s Wi-Fi icon in the status bar to see when it might be ready.
Your Basis Smart Panel just got a whole lot more powerful, with the Home Assistant integration. If you're already running the world's most popular home automation platform, you can now pull your panel's real-time data right into it.
What's included
Real-time power monitoring:net consumption, import/export, and primary current updated every 5 seconds.
Circuit-level insights:power (W), current (A), and voltage (V) for every individual circuit in your panel.
Energy statistics: daily and monthly totals for house consumption and solar generation.
Circuit control: toggle individual circuit standby states directly from Home Assistant dashboards or automations.
Connectivity status: a binary sensor that shows whether your panel is online and communicating with the Basis cloud.
Multi-panel support: manage multiple Basis panels from a single integration.
How does it work?
Your Basis Smart Panel is always connected to the Basis cloud, which powers real-time monitoring in the Basis app. The Home Assistant integration uses that same connection to pull your panel's live data directly into Home Assistant every few seconds.
When you set it up, the auth process is the same as our Home app's. Once connected, Home Assistant treats your panel like any other device: sensors appear automatically, circuits show up as controllable switches, and everything updates in real time.
Requirements
Home Assistant 2025.1.0 or newer
A Basis Smart Panel with an active cloud connection
Basis account credentials
Recommended installation
Step 1: Open HACS in Home Assistant
Step 2: Click on "Integrations"
Step 3: Click the three dots in the top right corner and select "Custom repositories" pop up
Step 4: Add this repository URL and select "Integration" as the category, then click “Add”
Step 5: Search for "Basis Smart Panel" and open it
Step 6: Click "Download" to install the integration
Step 7: Restart Home Assistant
Step 8: "Add the integration & set up your panel(s)"
Go to Settings > Devices & Services
Click Add Integration
Search for "Basis Smart Panel"
Follow the OAuth2 authentication flow to link your Basis account
Manual installation
Download the custom_components/basis_smart_panel folder from this repository
Copy it to your config/custom_components/ directory
Restart Home Assistant
Follow Step 8 above to add the integration & setup your panel(s).