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Basis

Order. Install. Live with Basis.

Step by step walkthrough on what getting Basis looks like, what to expect from day one, week one, and many months ahead.

Order

A Basis rep or electrician will be in touch promptly after you request a quote.

Confirm details

A Basis representative calls you to confirm installation specs and then quotes the install. Most quotes can be generated from a few questions and a few photos, so you get a fully installed price in writing before you commit.

The call usually takes under five minutes.

A tranquil living room with a rattan armchair, yucca plant and sage-green wall — the kind of NZ home an electrician walks through on an optional in-person site visit.

Site visit (optional)

If you'd rather an electrician sized up the install in person, one can come to your home.

Book your install

Once you're happy with the quote, organise a time and date for the install with your electrician. They own the whole process from here.

Install

Typical install: 4–5 hours from electrician arriving to handover, but depends on complexity of your specific install.

Site preparation

Power goes off; your current switchboard is removed from the wall; any modifications get done as part of the same visit: cable extensions, wall framing, anything the new install needs.

Site prep is the biggest source of timing variability, typically 1–4 hours.

A Basis-trained electrician stepping back from a freshly mounted Basis Board on the wall.

Install Basis Board

Basis drops into the same wall studs as the combi-board most NZ homes already have, and your sparky configures each circuit through the Basis Trade App.

See the Basis Board

Typically 1–2 hours from mount to circuits configured.

Safety scan

The moment your Board is livened it runs its first full diagnostic scan: every circuit, every protection device. Anything that's been quietly drifting in your wires for years gets surfaced before your sparky leaves.
A Basis-trained electrician walking the homeowner through the newly installed Basis Board.

Tidy up

Your sparky closes the panel, tidies the workspace, and walks you through the basics: what's where, how to read the e-ink display, what to do if anything looks off. Power's already back; the day finishes calmly, not with a rush out the door.

Typically 30 minutes from final commission to handover.

Live with Basis

Start saving immediately, living with peace of mind and ready for your energy future.

Day 1

Connect your panel to wifi, name each circuit, set your notification preferences, and configure routines. Basis is already running on the wall. This is where it becomes yours to drive.

See the Basis Home App
A young family at home together, settling into life with their new Basis Board.

Week 1

Switch things on and off, see your costs change, set up automations. By Friday you're seeing your home's real energy profile in detail for the first time.

Every circuit is revealed. 10,000 readings a second on each one.

Two older women laughing together in a hot tub holding wine glasses, a moody overcast sky reflected in the window behind them.

Month 1

Thirty days of real load is enough for Basis to compare every retail plan in the country and surface the cheapest one for you. One-tap to switch, or stay put and keep the load-shifting savings.

Tariff check runs weekly. Every market change is re-priced against your home.

Month 6

When you're ready to look at solar, battery, or an EV charger, you can let your electrician run the ROI against your personalised usage to determine your exact needs. Don't overpay for generation.

Size your electricity needs with precision.

A teenager interacting with a wall-mounted home-energy display in a sunlit window bay.

Ongoing

We've got your back at every turn. Anything unusual on your panel surfaces in the app as a named alert with a recommended next step, so you hear about a risk before it becomes a problem. Firmware updates ship over the air, keeping Basis Boards at optimal performance.

Always improving. Every fleet update lands on your Basis Board automatically at no cost.

From the homes already living with Basis.

Invest in your future. Get Basis.