“Basis flagged my water pump running when it shouldn’t have been. A tap had been left open and the fitting was leaking so I switched it off remotely from another city.”
What we noticed
Jane was away in Christchurch when her water pump showed up drawing power in the Basis app with nothing at home that should have been running. Tradespeople had left an outdoor tap open just enough that the attached hose fitting was leaking, and the pump was running to keep up.
What changed
From another city, Jane switched the pump off remotely through the app, then arranged for the tap to be closed. No water left running and no pump cycling needlessly all handled from her phone, hundreds of kilometres away.
Outcome
A water pump caught running needlessly and switched off remotely from another city.