“The install was a breeze, especially with the support from Basis coming along to my first one. On the day it was easy to fit off and configure, and quicker than a traditional panel. The interface is really friendly too, both the trade app and the home app, and the customer was rapt with the level of insight it gave them.”
On the install
Patrick's first Basis Board went in without a hitch. Having Basis come along to support that first install made the whole thing a breeze, and on the day the board was easy to fit off and configure, going in quicker than a traditional panel.
What stood out
What Patrick rated was how friendly the system is to use, both the trade app he works in and the home app the customer ends up with. The customer was the real winner, happy with the level of insight the board gave them into their home.
Outcome
A first install made easy with hands-on support, and a customer rapt with the insights.
